When BCWS issues a water system maintenance notice, previously called a precautionary boil advisory, we will list the affected areas below and on our water system maintenance hotline. In most cases, we will also notify customers with door tags; please check your front door for this information. If the area is too large to notify with door tags, local news media will broadcast the advisory. We will notify schools, health care institutions and critical water users directly.

Water System Maintenance hotline
(513) 887-3076

Water System Maintenance Notice
(Precautionary boil advisory)
View door tag

Boil Order
(Boil water before consuming)

Emergency Alert
(Do not drink or use the water)
Issued only when there is a known or suspected threat.

For more information, call
(513) 887-3066.